In today’s fast-paced business environment, information technology (IT) has become an integral part of every organization’s operations. However, managing IT infrastructure and keeping up with the latest technology trends can be a daunting task for many businesses. That’s where Managed IT comes in.
What is Managed IT
Managed IT refers to the practice of outsourcing a company’s IT management and support to an external service provider, such as Umbrella IT. This service provider, commonly known as a Managed Service Provider (MSP), assumes the responsibility of overseeing, maintaining, and managing the company’s IT infrastructure and systems in a proactive manner. This allows businesses to concentrate on their core processes without being distracted by IT issues.
Managed IT is a subscription model with a fixed monthly fee that covers either all or a portion of the company’s IT infrastructure, as defined in the Service Level Agreement (SLA). The SLA outlines the specific scope and level of services so businesses can rest assured that any issues or service requests will be addressed in a timely and satisfactory manner, in accordance with their expectations.
Who needs Managed IT
- Start-up companies that don’t have the financial resources to put up their own IT team.
- Growing businesses that need to scale their IT infrastructure to keep up with their expanding needs.
- Financial institutions: Financial institutions deal with sensitive financial data on a daily basis, making data security a top concern. Managed IT services can provide the expertise and security necessary to protect this data.
- Non-profit organizations: Non-profit organizations often operate on tight budgets, making it difficult to maintain a dedicated IT staff. Managed IT services can provide cost-effective solutions to manage their IT infrastructure.
- Healthcare organizations: In the healthcare industry, managing and securing sensitive patient data is a top priority. Managed IT services can provide the expertise and security necessary to protect this data.
Overall, any organization that relies on technology to operate can benefit from managed IT services. By outsourcing their IT management needs to a third-party provider, organizations can ensure that their technology is running smoothly and securely, allowing them to focus on their core business objectives.
What we do
We Design, Build, and Manage IT infrastructure. We begin by listening to your concerns and carefully examine your requirement. After that, we evaluate your existing system. This allows us to familiarize ourselves with your business and its systems, discuss your goals and expectations so we can carry out a complete audit of all your IT needs and variables, then identify any risks to develop a proactive, tailored fit Managed IT Service plan. Below are some of the services you can delegate to us so you can concentrate more on your business:
- Proactive maintenance of IT assets.
- Managed software licenses and updates.
- Assisting in IT Procurement.
- Implement a Business continuity plan by having a Backup in place.
- Making sure that each and every device in the network is secured.
- Continuous R&D to improve overall IT infrastructure.